Increase morale, confidence, productivity and profit ...
by changing how you communicate


Marion's Communication Tips

Marion Grobb Finkelstein offers practical, proven and powerful communication tips you can put to use in the workplace. She'll help you increase morale, confidence and productivity by changing the way you communicate. You'll have communication tools to connect with colleagues, clients, employees and bosses... fast!

Two Questions to Flip a Negative to a Positive

Marion Grobb Finkelstein - Tuesday, June 19, 2012

You have challenges in your life; everyone does. Maybe it's a work situation with a difficult boss, employee, client or colleague. Or perhaps you're grappling with a personal challenge like ending a relationship of many years, or some life-altering decision. 

Every now and then, life sends you a golden opportunity to walk your talk. I experienced that recently where I was going through a rough time and had a chance to consciously decide to be a victor, not a victim.The secret is flipping your perspective with two simple questions.

If you're experiencing some workplace challenges, these questions will help you too.   

Here's what happened and how these questions helped me flip my mindset...

For the past four months, I've had chronic shoulder, neck and back pain, arrrggghhh! Months of chiropractic treatments, massage, acupuncture, ultrasound, electric current, pain killers and muscle relaxants have provided little relief. When I deliver a session, I make it through the day only with the help of pain medications. Travel and lugging suitcases is brutal. While presenting, I grit my teeth and act my way through the day so no one knows the throbbing, deep ache I experience. 

Last week, I got the results from a series of x-rays and finally learned the cause of these months of agony -- I have "degenerative disc disease", a type of arthritis in my back and neck, along with bone spurs that are pressing on the nerves and radiating pain down my left arm. 

At first, I had a moment of "poor me", and that was fine, because acknowledging your loss is the first step to flipping your thinking around. Then I asked myself the two questions -- and I know they'll work for you too. 

MARION'S 2-STEP PROCESS TO FLIP A NEGATIVE TO A POSITIVE:

STEP #1: Acknowledge the loss


STEP #2: Ask yourself these two questions:

a) how could it be worse? 

b) what's the gift?

These questions will help shift your mindset and perspective in any difficult situation you're living. For example, if your boss is constantly asking to meet with you only to keep you waiting a half-hour twiddling your thumbs, you could ask the two questions and get answers.

  • How could it be worse? Well, maybe your boss could be completely uninterested in your opinion. Maybe he or she could keep you waiting an hour instead of half. Maybe when you walked in, it was to scream at you versus seek your updates and opinions on projects.
  • So what's the gift? Your boss is interested in your input. You get face-time with the head honcho. While waiting, you know you're going to wait, so you grab some reports you've been meaning to read and enjoy a half-hour of uninterrupted reading.
You will benefit from applying these two questions to any painful situation you may be living, whether in your professional or personal life. They have sure helped me for years, and I am delighted to pass them over to you. 

You may be wondering what happened with my shoulder situation. Here's how I used the two key questions and what I came up with.

  • How could it be worse? The pain could be on BOTH sides (heaven forbid). It could be completely restricting movement of any sort. It could have affected my right hand (I'm right handed). I could have a non-supportive husband and family who expected me to function as normal, regardless of the pain. We're in the middle of packing up our 3-bedroom house and moving in a couple weeks... we could be moving tomorrow.
  • So what's the gift? The incredible support of others! When I mentioned my dilemma of not being able to pack up my house, my wonderful yoga colleagues (a.k.a., "yoga goddesses"), my neighbors and my amazing friends, one by one, have reached out and volunteered hours of their time to help me pack. Wow, I was shocked! I never would have realized this amazing generosity if I weren't in this situation. Another gift is the incredible support from my husband who has been buzzing around me like a mother hen, ensuring I don't overexert myself (OK, so I'm goal-oriented), and pay for it later. He's picked up the slack and been my biggest advocate in researching medical options. 

What's the challenging situation you're dealing with? Reorganization threatening a job loss? A new unknown boss coming on the scene? A client who's a real son-of-a-gun? Whatever tough situation you find yourself in, control what you can by asking the secret questions. You'll find not only the answers, but a more positive outlook is waiting for you.

Segments of the workforce these days are in states of great flux. If you're a business owner, you know intimately the challenges of the economic ebbs and flows. If you're employed by private or public sector, you have likely lived through or are living through great change as your organization reshapes itself. These can be difficult, trying times -- and they could be perfect times for you to use this two-step, two-question method. Here's to flipping negatives to positives. Can't wait to hear about your results.

Until next time, here's to ...
Better communication, Better business, Better life,
Marion Grobb Finkelstein
COMMUNICATION CATALYST
Keynote Speaker / Corporate Trainer / Author
www.MarionSpeaks.com
Marion@MarionSpeaks.com

www.facebook.com/MarionSpeaks  

© 2012 Marion Grobb Finkelstein

WANT TO USE THIS ARTICLE IN YOUR EZINE OR WEB SITE? You can, as long as you include this complete tagline with it: Communication catalyst, author, and professional speaker Marion Grobb Finkelstein motivates and teaches individuals and organizations across Canada and beyond, how to improve morale, confidence and productivity by changing how they communicate. Get weekly hands-on tips by signing up for "Marion's Communication Tips" at www.MarionSpeaks.com

Comments
Post has no comments.
Post a Comment




Captcha Image

Trackback Link
http://www.marionspeaks.com/BlogRetrieve.aspx?BlogID=5875&PostID=527730&A=Trackback
Trackbacks
Post has no trackbacks.

Recent Posts


Tags


Archive

Get your FREE "Life's a Gamble" chapter from Marion

       

We respect your privacy!