NEUTRAL WORKS

	PRESENT YOUR POINT … NEUTRALLY ©Marion Grobb Finkelstein 2005 So there’s someone in your life you need to speak to, candidly. You know if you do it wrongly, you’ll blow the relationship. And (here’s the catch) you need that person in your life. Try this … Present your viewpoint without the emotion: Draft your response, let the emotions pour … then go back and edit them out. Use neutral language and stick to the facts. In doing so, you’ll increase the chance that your message will not only be heard, but that the recipient will actively listen and consider what you are saying. Strong language evokes equally strong responses. Sticking to the facts, using neutral language, speaking in a non-accusatory way is the quickest way to get to the bottom of the situation, professionally speaking. A keynote speaker, trainer, author, Marion helps individuals and organizations improve productivity by improving their communications. Questions, comments, or to book her as a trainer, facilitator or keynote speaker, contact marion@marionspeaks or www.marionspeaks.com Copyright 2006, Marion Grobb Finkelstein. All rights reserved PS: use of Marion Grobb Finkelstein’s articles in other newsletters or media is welcome, provided that full copyright and tagline above is used, including Marion’s website address.