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SAYING THE TOUGH THINGS Have you ever found yourself in that awkward situation where you’re disappointed, upset or angry with someone … and you don’t know quite how to tell them? This could help …
I have found the “24-hour” rule to be invaluable. I’m sure it’s saved my career and relationships many times over the years. And it’s available to you too. Before responding with knee-jerk emotion, before picking up the phone or pushing “send” on the email, give it 24 hours. You’ll appreciate the difference a day makes.
A keynote speaker, trainer, author, Marion helps individuals and organizations improve productivity by improving their communications. Questions, comments, or to book her as a trainer, facilitator or keynote speaker, contact marion@marionspeaks or www.marionspeaks.com Copyright 2006, Marion Grobb Finkelstein. All rights reserved
PS: use of Marion Grobb Finkelstein’s articles in other newsletters or media is welcome, provided that full copyright and tagline above is used, including Marion’s website address. |
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Copyright, Marion Grobb Finkelstein (Canada). All rights reserved.
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