Communicate to connect

Marion Grobb Finkelstein COMMUNICATION CATALYST

PRESENTATION: Communicate to Connect

PERFECT FOR: Managers, Employees, Volunteers, and any person who wants to communicate effectively in personal and professional relationships. An excellent presentation for client reps, managers and team leaders who need to communicate clearly and concisely. Designed for professionals wanting to improve their face-to-face verbal communications.

"I rated this session as 10, and I NEVER give this rating!"
Participant, Project Management Institute (Ottawa)

DURATION: 60 minute, half-day or full-day
(Session content and depth will be altered to accommodate the amount of time allocated to this session by the client).

DESCRIPTION:
In today's fast-paced, technological world there is a desperate need for good communicators and leaders. Marion Grobb Finkelstein shares her proven strategies and techniques for communicating to connect in-person, one-to-one. We all have different styles and approaches -- the skill comes in knowing how to build the bridges between them.

You will learn how to:

Communicate with envied confidence (even when you don't have it!)
Make a great first impression
Build instant rapport with anyone
Read what body language tells you
Connect with others using the "M&M" technique
Avoid words and actions that rob your credibility
Use pace, pitch and volume to make a difference
Identify your personal communication style
Build bridges between your communication style and that of others
Put your smile to work (research tells us!)
Construct your message using proven strategies
Provide great feedback with the 2 keys to make a difference
Best communicate concerns
Wrestle your worst communication fears to the ground
Take responsibility and get empowered
Develop a "next steps" action plan to improve your interpersonal communications

"The thing that distinguishes Marion from other presenters is her genuine energy and obvious commitment to making an impact... the feedback afterwards was overwhelmingly positive... our employees are still talking about what they learned and applying key principles in their day-to-day communications... well worth the investment ... excellent session and one which I highly recommend!"
Vice-President, Tiree Workplace Visioneering (Ottawa, ON)

Communicating well will make careers, keep clients, and foster great working relationships. Although designed largely for business applications, the skills learned are easily applied to personal life situations as well. Bonus!

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